Privacy Policy

At Moonraker Marketing, we believe you deserve to know exactly how your information is handled. This Privacy Policy explains what personal information we collect when you visit https://www.moonrakermarketing.com, how we use it, and with whom we may share it.

By using our website, you agree to the practices described in this policy. If you have any questions, please reach out through our contact page or by emailing us at info@moonrakermarketing.com.

About Moonraker Marketing

Moonraker Marketing is a US-based digital marketing agency. Our office is located in Austin, Texas, United States. References to “we,” “us,” or “our” throughout this policy refer to Moonraker Marketing.

Information We Collect

We only collect information that is necessary to provide our services and improve your experience on the site.

Information you provide directly

  • Contact and inquiry forms: When you reach out to us, we collect your name, email address, phone number, and the message you send.
  • Service requests and consultations: When you request a consultation or service quote, we may collect additional details such as your business name, marketing goals, budget range, and any other information you voluntarily provide to help us serve you.
  • SMS opt-in: When you provide a mobile phone number and consent to receive text messages, we collect that number and record your opt-in consent for compliance purposes.

Information collected automatically

When you browse our site, we automatically receive certain technical information — such as your IP address, browser type, the pages you visit, and how long you spend on them. This helps us monitor site performance and understand how our content is being used. Our analytics tools may also derive your approximate location from your IP address.

How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your messages, inquiries, and service requests
  • To provide marketing services you have engaged us for
  • To send transactional and service-related SMS messages to users who have opted in
  • To analyze site traffic and improve our content and user experience
  • To maintain the security and performance of the site
  • To comply with applicable legal obligations

We do not send unsolicited marketing emails or text messages. We will not contact you for purposes unrelated to your request or consent.

How We Share Your Information

We do not sell your personal information to third parties for their own marketing purposes. We share information only in the following specific circumstances:

  • Service fulfillment and user-initiated interactions: We may share contact information, including telephone numbers, with businesses, contractors, or service providers when necessary to facilitate services, transactions, or interactions expressly requested or initiated by the user.
  • Analytics providers: We use third-party analytics services to understand how visitors use our site. These services may collect IP-based location data and general browsing behavior. No personally identifiable information is shared with these providers beyond what is collected automatically during your visit.
  • Email and SMS delivery: Messages may be delivered through third-party transactional email and SMS platforms. Your information is used solely for that delivery purpose.
  • Legal requirements: We may disclose your information if required to do so by law, court order, or a legitimate request from a public authority.
  • Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction. We will notify you before such a transfer takes place.

SMS Communications

By providing a mobile telephone number and electing to receive text communications, users consent to receive transactional and service-related messages concerning their account, interactions, requests, and activities conducted through the Platform. Message frequency may vary. Standard message and data rates may apply.

Users may revoke their consent at any time by replying STOP to any message or by modifying their communication preferences within the Platform.

The Platform may share user information, including mobile telephone numbers, with third parties as necessary to facilitate requested services, transactions, communications, or other activities initiated by the user. Such third parties may communicate directly with users in connection with those activities.

Cookies and Tracking

We use cookies — small files stored in your browser — to keep the site functioning correctly and to understand how visitors engage with our content. Cookies we use include essential cookies (required for the site to work), preference cookies (to remember your settings), and analytics cookies (to measure traffic and performance).

You can configure your browser to refuse cookies at any time, though some site features may not function as expected if you do so.

Analytics

We use third-party analytics services to monitor and analyze how visitors use our site. These services collect data such as pages visited, time spent on the site, and general browsing behavior. Some of this data may be used to derive your approximate location from your IP address. The information gathered is used solely to improve our content and user experience and is not used to personally identify you.

Data Retention

We retain your personal information only for as long as it is needed — to respond to your inquiry, fulfill your service request, or meet any applicable legal obligations. Once it is no longer required for those purposes, it is deleted or anonymized.

Data Security

We take the protection of your personal information seriously and apply commercially reasonable security measures to safeguard it. That said, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security. If you have any concerns, please contact us immediately.

Children’s Privacy

Moonraker Marketing’s website and services are not directed at children under the age of 13, and we do not knowingly collect personal information from them. If you believe a child has submitted personal data through our site, please contact us and we will remove it promptly.

Links to Third-Party Websites

Our site may contain links to external websites that operate under their own privacy policies. We are not responsible for the privacy practices of those sites and encourage you to review their policies before sharing any personal information.

Your Rights Under the CCPA (California Residents)

If you are a California resident, this section applies to you in addition to the rest of this Privacy Policy.

Categories of personal information we collect

In the past 12 months, we may have collected the following categories of personal information:

  • Identifiers — such as your name, email address, and IP address.
  • Personal records — such as your phone number and business details.
  • Commercial information — such as marketing services requested.
  • Internet activity — such as pages visited and time spent on the site.
  • Geolocation data — approximate location derived from your IP address.

Your California privacy rights

  • Right to know: You may request details about the personal information we have collected about you and how it has been used or shared.
  • Right to delete: You may request that we delete your personal information, subject to certain exceptions.
  • Right to opt out of sale: We do not sell your personal information. If this practice changes, you will have the right to opt out.
  • Right to non-discrimination: Exercising your privacy rights will not result in any difference in the quality or availability of our services to you.

To submit a request, visit our contact page or email info@moonrakermarketing.com. We will respond within 45 days.

Your Rights Under GDPR (EU and EEA Visitors)

If you are located in the European Union or European Economic Area, you have the following rights regarding your personal data:

  • Access: You may request a copy of the personal data we hold about you.
  • Correction: You may ask us to correct any inaccurate or incomplete information.
  • Erasure: You may request that we delete your personal data when it is no longer necessary for the purposes for which it was collected.
  • Objection: You may object to the processing of your data where we rely on legitimate interests as our legal basis.
  • Portability: You may request a copy of your data in a structured, machine-readable format.
  • Withdrawal of consent: Where processing is based on your consent, you may withdraw it at any time.

To exercise any of these rights, please contact us at info@moonrakermarketing.com. We may need to verify your identity before processing your request.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and operational reasons. When we do, we will update the date at the top of this page. For material changes, we will make a reasonable effort to notify you via email or a prominent notice on our site. We encourage you to review this policy periodically.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please reach out to us: